For adults:
Purchase a ticket for every fee-paying member of your party;
DO NOT purchase a ticket for the person coming as a PA (carer). Refunds are not permitted if any tickets are already pre-purchased for PAs.
If you are not awarded a free ticket for PA you will be able to pay for the extra ticket later.
For children and teenagers:
Free tickets are available for all teenagers and children with access requirements that prove eligibility via the access registration form. For PA applications the child’s ticket will be FOC. The PA (carer) must pay for a full adult ticket.
A personal assistant/carer is someone who is aged 18 years and over.
Alongside your completed access registration form, we can take the following types of information into account to award a Personal Assistant ticket.
For a free essential Personal Assistant ticket for adults, we require evidence dated within a year of the event.
A valid Access Card with a +1 symbol (please provide a photo of your card.)
A copy of a current award letter (included name address and rates of the award) of DLA, PIP, Attendance Allowance or similar.
Impairment specific registration card / certificate.
A recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person.
Personal Assistant tickets are only issued where the customer requires a significant and substantial amount of support from another person to attend the event. This support must be beyond what can reasonably be expected to be provided by friends and family already in attendance with you.
Once your application is approved, the ticketing team will add the PA ticket or extra ticket type to your existing booking.
To camp within the Accessible Campsite you must apply to stay at the Accessible Campsite. You must first purchase a 3-day with Camping ticket for all customers in your party, apart from the PA as listed above. Once you have your tickets, apply to stay at the accessible campsite via the form below.
Accessible Campsite facilities can be viewed further down this page.
To apply for an Accessible Campsite Caravan (Live-In Vehicle) Permit:
If you are planning to camp with a caravan/campervan or motorhome, please do not purchase your Caravan (Live-In Vehicle) permit via our standard ticket sale page, but apply for your Caravan (Live-In Vehicle) permit via the forms below, this will ensure you have entry to the Access Campsite.
Access customers who, because of a medical reason, need access to a power hook up (for either a live-in permit pitch or tent pitch) may be eligible for this free of charge as a reasonable adjustment.
If there is not a substantial medical-related requirement, a full Caravan (Live-In Vehicle) permit must be purchased at normal cost.
For applications to stay in the Accessible Campsite download the ‘Camping Access Form’ below.
Download our online Access Requirement Form (only valid with a ticket reference number) and send it back to access@carfest.org with any supporting evidence.
Day Access Form (Download) – (for 1-day, 2-day and 3-day no camping tickets only)
Camping Access Form (Download) – (for Big Early & 3-day camping tickets only)
We will endeavor to respond within 10 working days to confirm your requests.
We will then send you a confirmation email, and further instructions.
Please note - Photo ID of the Access customer will need to be presented at ticket exchange on arrival. For children & teens with Access requirements, we will take both the child/teen’s and parents’ photo ID into account.
Free Personal Assistant Tickets CANNOT be sold on.
At CarFest, we are committed to ensuring our events are inclusive and accessible to all. We understand that some customers rely on assistance dogs to attend and enjoy our events. However, motorsport events are inherently dangerous, and the health and safety of our attendees, staff, and participants is of the highest importance. Allowing animals onto the event site increases health and safety risks and can create distress for the animals themselves, due to the crowded environments and high noise levels.
For these reasons, no animals are permitted on site, except for verified assistance dogs.
Assistance Dogs at CarFest (Silverstone Events)
At present, there is no official national register for assistance dogs in the UK. Therefore, to ensure accessibility while maintaining a safe environment, we have consulted with relevant charities and governing bodies. Based on their guidance, we have established the following procedure for customers wishing to bring an assistance dog to CarFest.
How to Apply for Consent
Customers must apply for consent in advance by following these steps:
1. Complete either the Day or Camping Access Form
2. Submit the completed form to access@carfest.org
3. Your request will be reviewed by the Accessibility Manager.
4. If approved, you will receive written confirmation of your application approval.
Please note: CarFest reserves the right to refuse entry to any dog at the gate or during the event if the prior consent process has not been followed or if the dog does not meet assistance dog criteria.
Assistance Dog Request Form Requirements:
Assistance dogs are highly trained to support disabled people or those with certain medical conditions. They are not therapy dogs or emotional support animals. Assistance dogs are recognised as auxiliary aids and not as pets (see Assistance Dogs UK).
Definition of an Assistance Dog:
A dog trained to guide a blind person.
A dog trained to assist a deaf person.
A dog trained by a recognised charity to assist individuals with disabilities such as epilepsy, medical detection, mobility impairments, manual dexterity issues, physical coordination challenges, or similar.
Other prescribed categories of trained dogs assisting persons with disabilities.
Event Mobility (Charitable Incorporated Organisation) will be providing electric mobility scooters and manual wheelchairs at this event for the use of mobility impaired, disabled and elderly visitors.
To reserve an electric mobility scooter or manual wheelchair please book online at
https://www.eventmobility.org.uk/carfest
There is a limited amount of equipment available, so please book early to avoid disappointment.
Event Mobility are at several other events. For further information please visit their website www.eventmobility.org.uk
Please note that a maximum of 8 people (including yourself and your Personal Assistant) may camp; this is due to limited space at the campsite. All groups are asked to abide by this so that we can fit as many people on the campsite as possible.
Space will be allocated based on individual requirements by our Accessibility Team, on review of your application form.
There are accessible toilets and accessible showers (RADAR key required) at the campsite.
A Changing Places Unit/HDU is (subject to request*) located within the accessible campsite. The unit includes a height-adjustable changing bench, a hoist and room for up to two PAs. This is designed for customers who need hoisting and extra care/support and should only be used where necessary. Slings cannot be provided, so we advise customers to bring their own should they be required. This unit is RADAR key controlled. If you have a key, please bring it with you. If not, one can be collected from the Access campsite manager’s office.
In addition to these facilities, we also have a charging tent which has plug points available for those that need to charge power wheelchairs and scooters, a drinking water tap, a pot washing station, and a fridge for storing medication and specialist food.
There will also be standard facilities for non-disabled campers, and it is politely requested that those campers not use the accessible facilities.
*Please note, if you require the use of a HDU/Changing Places/Hoist, please ensure you indicate on the Access Requirements booking form.
Accessible Campsite Parking: cars will not be permitted to park next to Caravans (Live-In Vehicle) pitches or tents; they should be parked in the adjacent Accessible Campsite car park. However, you are welcome to drive onto the Accessible Campsite to unload and once unloaded you need to park in the car park.
Shuttle Services – we will operate a bus & buggy service from Festival Entrance to the Accessible Campsite throughout the day and evening until the event closes. Locations of pick up and drop off will be published closer to the event. This service is complimentary and operates on a first come first serve policy.
Ground Conditions
Please do consider that CarFest is an outdoor event with grass fields and grounds with gradients/uneven surfaces, whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate.
Parking
For customers on day tickets, there will be a designated blue badge car park located close to the event entrance. You do not need to purchase a parking permit if you are a blue badge holder.
Parking spaces are allocated on a first come first served basis and cannot be pre-booked.
Blue Badge Permits will be required before entering the car park. Parking spaces are restricted to one badge per car; any additional cars with friends and family members not holding a blue badge will need to be parked in the main festival car park.
Shuttle Services – we will operate a bus & buggy service from Festival Entrance to and from the Blue Badge Day Car Park throughout the day and evening until the event closes. Locations of pick up and drop off will be published closer to the event. This service is complimentary and operates on a first come first serve policy.
Toilets
Accessible Toilets are in all toilet blocks around the site, and additional accessible toilets at each viewing area. These toilet blocks will be highlighted on the Festival Map.
A Changing Places Unit/HDU is (subject to request*) located in the Music Arena. The unit includes a height-adjustable changing bench, a hoist and room for up to two PAs. This is designed for customers who need hoisting and extra care/support and should only be used where necessary. Slings cannot be provided, so we advise customers to bring their own should they be required. This unit is RADAR key controlled. If you have a key, please bring it with you. If not, one can be collected from the Access Team at the viewing platform.
Viewing Platforms & Family Enclosure
We provide raised viewing platforms for Access Customers and one personal assistant. These spaces are suitable for wheelchair users or those unable to stand, and will be clearly marked on the Festival Map. Seating is available, however for your comfort we recommend bringing your own folding chair if you plan to explore the site and may need to rest during the day.
To ensure fair access for all, platforms operate on a first-come, first-served basis and during busy periods a one-in-one-out system may be put in place. We kindly ask that you do not reserve seats.
Mobility scooters and trollies are not permitted on the platforms or within the Family Enclosure as seating, though you may drive a scooter onto the platform to transfer into a chair. This helps us maintain space for guests who need it most. A maximum of one additional chair can be provided for someone accompanying an Access Customer; further seating will not be allocated, but you are welcome to bring your own.
Adjacent parking bays are available for scooters and trollies. You are free to unload and park up afterwards, or a member of our Access Team can assist and park your scooter or trolley for you.
Alongside the platforms, we also offer a Family Enclosure - a fenced-in viewing area located to the front or side of the accessible platforms. This space is particularly suited to families and visitors with sensory needs. Access is first-come, first-served, and while you can indicate interest on our Access Form, we cannot guarantee a space for everyone.
Medical Centre
There will be a medical Centre located in the event site. We welcome attendees who need to bring medicine, medical equipment, food, or drink to manage a medical condition.
If you have any medication that needs to be kept cool, there is a fridge available in the medical centre. We recommend you take your medication directly to the medical centre when you arrive on site. This can be left there throughout the weekend at your own risk.
Access to performance
Our box offices are equipped with hearing loop systems on request for those using hearing aids. If you require this facility, please email the CarFest Access Team using access@carfest.org
If you require access to a BSL interpreter or other communication adjustments, please make sure this is clearly stated on your registration form. We will be in touch to discuss appropriate levels of support.
Facilities for individuals who are neurodivergent – such as those with autism, ADHD, sensory processing disorder, or other neurodevelopmental conditions
We have a family enclosure, which is an area at the front of the accessible viewing platform that is fenced in, creating a secure and not overcrowded environment.
In the Spa area, you will find relaxation activities and sensory spaces suitable for all ages.
Various quiet areas can be found around the festival site.
The Access team are always available to help and has staff trained in dealing with de-escalation and sensory overload.
To use Access facilities, please complete the access form and send it to the Access team with any additional information you feel will assist us in helping you.
Carfest recognise that navigating crowded spaces, loud noises, and unfamiliar sensory stimuli can be very overwhelming, but it is possible to enjoy Carfest while accommodating sensory needs.
Here are some tips that can help
Accessible Campsite Entrance to Festival Entrance* – up to 350m**
Accessible Campsite Entrance to Music Arena – up to 1km**
Blue Badge Day Parking to Festival Entrance* – up to 250m**
Blue Badge Day Parking to Music Arena – up to 1.6km**
*Festival Entrance is the gate and/or entry point where a ticket would be scanned.
Distances are approximate and can vary depending on many factors, during track shows longer routes will be available.
