WELFARE & SAFEGUARDING

At CarFest, your safety and wellbeing are our top priority. We want every single guest, whether you’re big or small, young or young-at-heart, to have a safe, supported and joyful experience throughout the weekend.

We know that sometimes things don’t go quite to plan, and that’s why we’ve got a range of welfare, safeguarding and safe spaces available across the festival site. Whether you need a moment of quiet, help with childcare, medical assistance, or someone to talk to, our dedicated teams are here to help.

Safe Spaces & Support Services at CarFest

Finkley Nurseries – Lost & Found Children

If you’re separated from a child, or if a child finds themselves lost, Finkley Nurseries are here to help. You’ll find their dedicated team in the Music Arena. Their Team will be giving out wristbands at the CarFest entrance, the Lost Child Tent, and around the festival site. They’re a simple way to write your phone number on your child, so you can be quickly reunited if needed.

Cheshire Crèche - Tiny Tots Pit Stops

Need a quiet moment away from the crowds? Cheshire Crèche offers peaceful family spaces for feeding, changing, and relaxing with your little ones. You’ll find them in KidsFest, Cars, and the Music Arena.

Sensory Space – Naomi House & Jacksplace

If you or your child needs a sensory-friendly environment to decompress and recharge, visit the Sensory Space in SpaFest.

Real Birthing Company

Supporting expectant families and those with babies and young children. The Real Birthing Company is operated by qualified midwives, providing support, in calm and comfortable spaces, for feeding and rest.


Located in KidsFest, Cars Field, and the Music Arena

Welfare by FLOW

Need some extra support? Whether you’re feeling overwhelmed, unwell, or just need someone to talk to, our welfare team is here to help. Located next to First Aid in FoodFest.

FEAR (Face Everything & Rise)

If you or a member of your party are living on artificial nutrition or receive treatment via a central line, FEAR are on site providing specialist tube-feeding services and support in a welcoming, inclusive space in the Music Arena.

First Aid

For any medical needs, our trained professionals are ready to assist. First Aid is located in FoodFest. Our First Aid Tent is a judgement free zone - no matter what type of assistance you require, getting you help is our priority

Information Points

Need directions, advice or support? Pop by one of our four Info Points:

  • • By the bridge at the entrance to KidsFest
  • • By the SpaFest entrance / Funfair
  • • Close to the Catering outlets by FoodFest
  • • In the Music Arena

Campsite
Management

Our campsite is staffed 24/7 by Festaff. If you need assistance during the night or in the early hours, they’re always on hand to help. They are located by the catering outlets in South campsite by the bag search tents.

Dedicated
Safeguarding Team

CarFest has a dedicated safeguarding team working behind the scenes and across the site. They’re trained to help ensure the safety of all children, vulnerable people and families, and are ready to step in if needed. If you have any concerns, please speak to a member of staff or visit the welfare point or Info Point.

If you need help at any time, please don’t hesitate to reach out to our friendly teams.


CarFest is here to make sure you feel safe, cared for and part of something truly special.


If you are an access customer, we also have a range of amenities to help you navigate the Festival in both the arena and the campsites. These provisions include free PA/Carer tickets, dedicated entry points, accessible showers and loos operated by RADAR keys, Changing Places Unit/HDU with hoists located in the access campsite, two viewing platforms in the music field and side of track, mobility scooter hire and electrical hookups for charging essential equipment. For more information about our access facilities, and to register for your PA/Carer ticket, please visit Access – CarFest Accessible to Everyone.


For help locating any of these facilities, check out our Welfare Map below.

carfest map

PROUD TO BE SUPPORTING UK CHILDREN’S CHARITIES