PERSONAL ASSISTANT TICKETS

FOR ADULTS
Purchase a ticket for every fee-paying member of your party;

DO NOT purchase a ticket for the person coming as a PA as refunds are not permitted if any tickets are already pre-purchased for PAs.

If a complimentary PA ticket cannot be approved, then we can help you secure an additional ticket at the pricing rate at that current rate.

FOR CHILDREN AND TEENAGERS
Complimentary tickets are available for all teenagers and children with access requirements that prove eligibility via the Access Registration Form. For PA applications, the child’s ticket is complimentary. The PA must pay for a full adult ticket.

A PA is someone aged 18 years and over.

If a complimentary PA ticket cannot be approved, then we can help you secure an additional ticket at the pricing rate at that current rate.

ACCESS REQUIREMENT & PERSONAL ASSISTANT TICKETS – APPLICATION

Download our Access Requirement Form (only valid with a booking reference number) and send it to accessibility@silverstone.co.uk with any supporting documentation.

PA Application Form - Download

We will endeavor to respond within 14 working days to confirm your requests.
We will then send you a confirmation email, and further instructions.

Free Personal Assistant Tickets CANNOT be sold on.

MOBILITY SCOOTERS

Advanced Mobility will be providing electric mobility scooters and manual wheelchairs at CarFest for use by mobility impaired, disabled and elderly visitors.

As Silverstone is a large site with a mixture of gravel, grass and uneven terrain, we would strongly recommend hiring a mobility aid if you find long distances challenging. This can help make your visit more comfortable and enjoyable.

To reserve an electric mobility scooter or manual wheelchair please book online at https://advanced-mobility.co.uk/

EVENT SITE FACILITIES

GROUND CONDITIONS
Please do consider that CarFest is an outdoor event with grass fields and grounds with gradients/uneven surfaces, whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate.

PARKING
For customers on day tickets, there will be a designated Blue Badge car park located close to the circuit main entrance.

To request Blue Badge parking, simply purchase your parking as normal and send us a photo of the front and back of your Blue Badge, together with your booking reference number. We'll then make the necessary amendments to your booking for you.

Advanced Mobility will be located within the blue badge car park.

A buggy shuttle service will operate from Gate 19 (Circuit Entrance) to key locations around the event site throughout the day. Full details of the service, including operating hours, pick-up/drop-off points and routes, will be published in our Access Guide closer to the event. The service will operate on a first come, first served basis.

TOILETS
Accessible toilets and other accessible facilities will be available across the event site. Full details and locations of these facilities will be published in our Access Guide closer to the event.

We will also provide a Changing Places facility for guests who require additional space and support. This will include a height-adjustable changing bench, hoist, and space for Personal Assistants/support workers. As slings cannot be provided, guests should bring their own if required. Information on location, access arrangements and any additional facilities will be included in the Access Guide closer to the event.

VIEWING PLATFORMS & FAMILY ENCLOSURE
We will provide an accessible viewing platform for wheelchair users and mobility scooter users only.

Access to the platform is available on a first come, first served basis and cannot be pre-booked, reserved or pre-registered. During busy periods, a one-in, one-out system may be operated to ensure fair access for all guests.

Guests attending with a Personal Assistant are welcome on the platform; however, Personal Assistants and other companions will need to provide their own seating if required.

Trolleys are not permitted on the viewing platform.

In addition to the platform, there will be a Family Enclosure for our neurodivergent fans, located within the grassed area at the front of the platform. This area is also available on a first come, first served basis, has a maximum capacity, and cannot be reserved or pre-booked.

To ensure these facilities remain accessible to those who need them most, we kindly ask that guests do not reserve spaces for others. Further information about our accessible viewing facilities will be published in the Access Guide closer to the event.

ACCESS TO PERFORMANCE
Information about communication support services, including British Sign Language (BSL) provision and other accessibility adjustments available at the event, will be included in our Access Guide closer to the event. This guide will contain details of the facilities and support available to help you plan your visit.