CarFest is committed to making everyone’s experience an enjoyable one and provide the following for our disabled visitors to assist with ease of access throughout the festival. Please do consider that the festival is an outdoor event with grass fields and grounds with gradients/uneven surfaces, whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate.
We are proud to announce that we have received a Bronze Award from Attitude is Everything. Attitude is Everything improves deaf and disabled people’s access to live music by working in partnership with audiences, artists and the music industry to implement a Charter of Best Practice across the UK.
All disabled visitors entering CarFest on a paid for adult ticket are entitled to bring one personal assistant free of charge. Please note if the disabled person is a child you will need to buy an adult ticket and claim a free child ticket as the personal assistant. Your personal assistant ticket will be the same ticket type that you have purchased e.g. Camping, 3 day, Saturday, Sunday etc.
To qualify for a free personal assistant ticket please download our Personal Assistant form and send the completed version to email@example.com
Please include your Surname, Postcode and Booking reference number in the email when requesting a free personal assistant ticket.
*Customers requesting free carer tickets are required to provide an original copy of any of the following:
A free personal assistant ticket, of the same type already bought by you, will be added to your order. The tickets will then be posted to you one month before CarFest. If you have any particular questions or requirements please contact firstname.lastname@example.org. The Organisers reserve the right to check a person's eligibility under the Equality Act.
The Accessible Campsite at CarFest is available to camping ticket holders who have been accepted to receive a permit (please read the 'how to apply' section below).
There are accessible toilets and accessible showers in the accessible campsite. There is also a dedicated member of staff located in this field, so please approach them if you have any access requirements or questions. If you have any medication that needs to be kept cool, there is a fridge available in the welfare tent. We recommend you take your medication directly to the welfare tent when you arrive on site. This can be left there across the weekend at your own risk.
Please note that a maximum of 4 people (including yourself and your Personal Assistant) may camp in one pitch. Also please note that power is not available for those camping in tents, unless it has been pre agreed and proof of medical need supplied.
Due to limited space in the Accessible Campsite field, we need to be strict on how much space each group is allocated. Therefore, space will be allocated based on individual requirements by our Accessibility Campsite Manager.
All groups are asked to abide by this so that we can fit as many people in the campsite as possible. Once you have booked space within the Accessible Campsite, we will be in contact to find out whether you will be bringing a tent or a caravan / campervan. If you plan to bring a caravan or campervan, you must be a blue disability badge holder and this must be displayed in the vehicle.
All those who are applying for a space at the Accessible Campsite need to be ‘Weekend with Camping’ only ticket holders. You DO NOT need to purchase a campervan/caravan permit for the Accessible Campsite, even if you are bringing one to this campsite.
To apply for a permit for the Accessible Campsite, please fill out the attached form and send the completed version to email@example.com.
Please ensure you include your Surname, Postcode and Booking reference number (which you can find on your confirmation email).
*Customers requesting permits to the Accessible Campsite are required to provide an original copy of any of the following:
Please note that spaces in the Accessible Campsite are allocated on a first-come, first-served basis and will fill at a fast rate. The application process will close as soon as the campsite reaches its maximum capacity thus we recommend that you do not delay in applying
For all other access enquiries or queries please email our Access Team at firstname.lastname@example.org and a member of the team will get back to you.
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