All ticket holders for CarFest 2020 will have had their CarFest tickets automatically rolled over to CarFest 2021, unless we heard otherwise from them. All ticket information and booking details from SEE Tickets will remain the same for existing bookers.
All our ticket types can be found here and will be available in limited quantities: Camp pricing types
This year, in light of the current circumstances and to remain environmentally friendly we will be supplying you with PRINT AT HOME tickets. We will not be sending out physical tickets for CarFest this year. Your tickets will be sent to you via email, approximately 1 week prior to the festival. The ticket will be attached to your confirmation in the form of a PDF. Each ticket purchased will have its own page on the document, with its individual barcode.
If you who lose your tickets, you can use the order tracker here: https://carfest.seetickets.com/customerservice to download your tickets. To log into the order tracker you simply need to enter your order reference number and either your postcode, telephone number or last 4 digits of the payment card used when booking.
When booking your tickets online, you should receive a confirmation email shortly after, from SEE Tickets. This email will show details of your order including: show, date, venue, number of tickets, and booking reference. Sometimes this email can land in your junk mailbox, so please check whether it has landed in there. If you haven’t received a confirmation email, have lost/deleted it, or you’re not sure whether or not your booking went through, you can get your order details resent to you. Here.
Additional TicketPlan Cancellation Protection is available at the time of booking from SEE Tickets. CarFest tickets are non-refundable, however this will protect you against cancellation resulting from accidents and unexpected illnesses. Full details are included in the TicketPlan terms and conditions. *Please check these carefully to ensure you have the cover you require.
*Please note - TicketPlan is an external ticket protection provider and CarFest or Brand Events takes no responsibility for this service. All claims must be handled with them directly.
If you need to make amendments to your booking you can use the order tracker here: https://carfest.seetickets.com/customerservice. You will need to enter your See Tickets order reference number and then either the postcode or telephone used when booking. If you don’t have these details then please use the ‘Forgotten your details?’ option and enter the email address used when booking.
You will be able to upgrade and add tickets to an existing booking where there is availability. You can do this directly with our ticket provider See Tickets here: https://carfest.
Please note under normal circumstances we do not offer any refunds/exchanges/rollovers or swapping on tickets.
Due to COVID there were special circumstances under which some individuals were eligible for refunds. However, the deadline for this was the 30th April. Further, the deadline to swap or rollover your tickets was Friday 28th May.
If you do not want your CarFest tickets we recommend
Please note that in these current challenging times if the event is cancelled and not rescheduled at all directly as a result of Covid-19, we will refund all tickets.
You can add children’s tickets to an existing booking where there is availability. First sign into the order tracker found here - https://carfest.seetickets.com/customerservice/ . To sign in you will need to enter your See Tickets order reference number and then either the postcode or telephone used when booking. Simply use the contact form to request an upgrade, amend a booking or speak to one of the Customer Care agents via the Live Chat function, available 7 days a week.
We are still being cautious, and the safety of our visitors is paramount. As such, we will only be releasing a limited number of tickets to keep our capacity at what we feel is a safe limit, until we are informed otherwise by the government.
Our capacity for CarFest will be restricted to 20,000 ticket holders per day at CarFest North and 25,000 at CarFest South.
All CarFests will be carefully designed to ensure the whole site, including staff and visitors meet with the latest government guidelines around Covid-19 at the time of opening. Your safety is important to us. For more information please follow the link covid compliant
We are confident that our CarFest festivals will go ahead. If in the unlikely event of postponement, to either later in the year or to 2022, then your tickets will be automatically rolled over.
The current main stage line ups have been confirmed for all three festivals and is available to view here.
We may have some surprise guests added to the line-up in the build up to the weekends: Please sign up to our newsletter(link) and check socials and the website for any updates and announcements.
We currently do not plan to test visitors on entry, or check vaccination history. However should government guidelines require us to implement this procedure, we will do so and inform all of our ticket holders in advance.
Please observe our festival policy below:
Please do NOT bring any of the following onto any part of the CarFest Site, including car parks and campsites:
Note: The only animals allowed on site are Assistance Dogs.
Please do NOT bring any alcohol onto the festival site, a small quantity may be brought into the campsites. Bag searches will be carried out at each entry point to the festival site.
We reserve the right to refuse admission or to evict any person from CarFest for drunkenness, unruly behaviour or for breaking any of these conditions.
No under 18s will be admitted without a responsible adult. Items restricted from the marked standing area in front of the main stage include chairs, trolleys, gazebos, laysacs, windbreakers and tents.
We will be taking photographs and filming this event. By entering the event you consent to your image being used in any future CarFest and CarFest promotion. If you do not wish your image to be used please go the Organisers Office or speak to the photographer/camera team at the time.
Drones are not permitted at the festival or campsites. It is a criminal offence to fly drones over populated areas such as festivals. To commit such an offence is punishable and can lead to a 5-year prison sentence and or unlimited fine. Any drones and the pilots thereof, found flying will have equipment confiscated and authorities will be informed to take further action. Your cooperation and support with this is appreciated.
We’re sorry if any of your personal property is lost or damaged whilst at CarFest. Neither the organisers, venue owner or Charity Partners can be held responsible.
Motorsport can be dangerous. Despite the organisers taking all reasonable precautions unavoidable accidents can happen. In respect of these you are present at your own risk.
CarFest is held on agricultural land. The organisers and the venue owner would like to remind you that the paths and grounds within the event and camping areas may be uneven. Whilst every reasonable effort has been taken to ensure your safety at all times visitors are requested to take care, especially after dark or in muddy or wet conditions. Neither the organisers nor venue owner can accept responsibility for injury as a result of ground conditions however sustained whilst on these premises.
CarFest 2019 raised £2.5 million for BBC Children in Need and our other partner charities - Ellen Macarthur Cancer Trust, Rainbow Trust, Starlight Children’s Foundation, Teenage Cancer Trust and projects associated with The Sun’s Who Cares Wins campaign.
Since CarFest started in 2012, we’ve raised a total of £16 million for BBC Children in Need and other UK Children’s Charities. Amazing!
In 2021, all profits from CarFest and Retro CarFest, including a guaranteed 20% of the face value price of each ticket, will be donated to UK Children’s Charities.
For full details of our 2021 charity partners, click here.
Many young children have enjoyed CarFest - some of them enjoying live music for the first time on the shoulders of their parents, which is a great sight to behold. However, there are some precautions you may wish to take to ensure that it is an enjoyable experience for you all.
The Track Show may feature Formula 1 and other cars which are very loud. If you would like to watch these from close quarters, we would recommend using ear protection on children for their own comfort. Likewise, it is not recommended that young children get too close to the sound systems for the main stage. Ear defenders are available from the Organisers Office.
It is also worth noting that the music on each evening will go on until 10pm or 11pm. We rely on your judgement to determine whether your child will find this enjoyable or not.
THURSDAY: Ticket holders who have purchased BIG EARLY must arrive between 4pm – 8pm. If you do not have a ticket you cannot enter the site.
FRIDAY: Campers can arrive from 7am when the car park opens, with the campsite opening at 8am for campers to set up. Day visitors can arrive from 11am when the day visitor car park opens. The festival site opens at 12pm and closes at 10.30pm.
SATURDAY: Day visitors can arrive from 9am when the day visitor car park opens. The festival site opens at 10am and closes at 11pm.
SUNDAY: Day visitors can arrive from 9am when the day visitor car park opens. The festival site opens at 10am and closes at 10:30pm.
MONDAY: Campers may camp on Sunday evening and are asked to leave the site by 11am on Monday.
*All times are subject to change. Final times will be emailed to all ticket holders closer to the festival.
Car parking is available to all festival ticket-holders. Car Parks are located within the festival site and are professionally managed. There is also 24 hour security on-site, which includes regular patrols of the parking areas. All types of vehicles are permitted in the car parks, including motorbikes and live-in vehicles, although it is not permitted to sleep in live-in vehicles in the parking areas.
Please note that there is NO vehicular access within the main CarFest campsite; cars must be parked in the campsite car park and all items carried in. Only the GREEN, CAMC Campervan/Caravan and Accessible campsites can be driven into. All cars/tow vehicles in GREEN and CAMC must be unhitched and parked in designated parking areas. They cannot be left within the allocated pitch. Parking passes are free with your CarFest order.
There are no specific cycle-parking facilities, although there will be fencing to which you may secure your bike. We are unable to take responsibility for bicycles secured in this way. Please note, bicycles are not permitted on the festival ground.
For full details on disabled access please visit our Accessibility Page.
If you need medical assistance whilst on the campsite there is a First Aid Point located by the Campsite Management Tent. If you need medical assistance whilst on the festival site, the First Aid Point is located next to the Organiser's Office. In an emergency you should contact a security guard or steward who can contact First Aid by radio.
There are ATM machines at CarFest, these will be located near the main festival bars.
We allow picnics, soft drinks, blankets and folding chairs to be brought in and set up beyond the marked out ‘standing only’ area of the music arena. Please note, our policy is one chair per person and these chairs must be foldable. We do not allow gazebos, laysacs, windbreakers or tents. Structures like these block the view of the stage for other CarFesters, so please be considerate of others when setting up your area for the evening and don’t take up too much space!
Our campsite rules
PLEASE FOLLOW THESE RULES FOR YOUR SAFETY
Thank you for your cooperation.
No, due to safety and hygiene reasons dogs/pets are not allowed on site. Only Assistance Dogs are allowed at CarFest. Proof of personal assistance must be brought/provided upon entry.
To apply to be a volunteer for 2021 please email email@example.com
CarFest encourages applications from deaf and disabled people. Assistance will be offered to those who wish to apply.
Please note, you must be over 18 years of age to apply.
Smoking is not allowed in any of the marquees or structures. Smoking will also not be allowed around any cars. Visitors who wish to smoke are asked to respect others by refraining from smoking in busy areas, around children or around food
Any enquiries about lost property should be made at the Organiser’s Office. We endeavour to reunite all lost property with its owners after the festival, so please email firstname.lastname@example.org with details of the item lost once you return home from the festival.
You have a few options:
(Please note the deadline has passed for any request on ticket swaps/rollovers and refund.)
You can arrive to pitch your tent from 7am on Friday or Saturday. The Festival site opens at 12pm on Friday and 10am on Saturday.
If you have a BIG EARLY Ticket, you can arrive from 4pm until 8pm on Thursday.
*Please note that all times are subject to change. Final details and timings will be sent out with your tickets, emailed to you and will also be updated on this page.
If you have a WEEKEND + STANDARD CAMPING Ticket, your tickets include Friday, Saturday and Sunday night camping, should you wish to spend the whole weekend with us.
If you have a WEEKEND + STANDARD CAMPING + BIG EARLY Ticket, you can also camp on Thursday night. Catering and toilet facilities will remain open until Monday morning.
The campsite is open from 4pm on Thursday (for those with BIG EARLY Tickets) or 7am on Friday morning (for those with WEEKEND + STANDARD CAMPING Tickets) until 11am on Monday morning.
*Please note that all times are subject to change. Final details and timings will be sent out with your tickets and will also be updated on this page.
Visitors must have purchased a Caravan/Campervan Permit to be allowed to camp at CarFest with their sleep in vehicle. *Details of how to purchase a permit for 2021 can be found on our Ticket Pricing and Types page under CARAVAN AND CAMPERVAN PERMITS (https://carfest.org/pricing-types/)
*Please note that there is NO vehicular access within the main Camp CarFest campsite; cars must be parked in the campsite car park and all items carried in. This means that caravans, campervans and trailer-tents are not permitted. Only the GREEN and CAMC Campervan/Caravan campsites can be driven into
GREEN, ORANGE/WHITE Campervan/Caravan Permits allow the use of caravans, campervans and trailer-tents. Standard ground-based tents CANNOT be pitched in these campsites due to Health and Safety reasons.
If you are putting up awning, they must be contained at least 50cm within your pitch as there needs to be a clear and uninterrupted gap between your pitch and the start of your neighbour’s pitch.
We do not limit our campers to a specific sized pitch however, do ask that you are respectful of your fellow CarFesters when setting up your tent.
Please note we do not allow gazebos or windbreakers to be pitched in the campsites as we have limited space to comfortably fit everyone into.
Please don’t try to reserve space for others, if you wish to camp with others please meet in the car park and enter the camp site together.
Those with GREEN Caravan/Campervan Permit will be allocated 9m x 6m pitches. Those with an ORANGE/WHITE Caravan/Campervan Permit will be allocated a 9m x 9m pitch.
Specific plots will be allocated upon arrival. We would ask guests to please respect the allocated pitch, although of course we understand there may be instances where vehicles exceed these dimensions slightly.
If you’re looking for an extra special treat, then take your pick from our Boutique and Readymade options. Blending the magic and romance of sleeping under canvas with special touches you might find in a boutique hotel, camping never sounded so chic! Follow the links below for full details.
Tangerine Fields (CarFest North - Festivals & Events )
Hotel Bell Tent (CarFest South)
Tangerine Fields (CarFest South - Festivals & Events)
Hotel Bell Tent (CarFest — Hotel Bell Tent)
Perfectly Pitched (Carfest — Perfectly Pitched Camping)
Retro Carfest ticket bookers will have a few options in term of what they would like to do with their tickets. The CarFest Team will be in touch directly with all Retro Carfest ticket bookers on the week commencing Monday 21st June with further information. So that you can have a think about what you would like to do with you tickets we have provided the below options:
Please note that all weekend camping/without camping ticket holders will be transferred directly to the festival they wish to swap to. Day Ticket holders will have the opportunity to swap to same day at CarFest North or South that suits them. As mentioned above, we can assure you that we will be in touch with all Retro Carfest bookers regarding your tickets. Please wait to hear from us!
Yes – we have taken the decision to allow CarFest visitors to visit the RunFestRun festival site if you wish to. CarFester’s will have the opportunity to enter a run at RunFestRun if they choose to. Entries must be registered in advance and registration will be open for CarFesters in mid June. There will be an entry fee of £25 per adult and £15 per child per run.
RunFestRun is a separate event in the day, and all ticket holders will only be joining CarFest in the evening for the main stage entertainment. If any RunFestRun ticket holders wish to visit CarFest during the day they will be able to do so by purchasing a discounted Day ticket.
Each event operates independently each daytime, with RunFestRun visitors only joining CarFest each evening for the music performances. The combined visitor numbers are significantly lower than our normal CarFest capacity and substantially lower than approved licence limits.
Tickets can’t be swapped or changed in advance.
You can choose to go to both festivals throughout the weekend, but we need you to decide whether you would like to camp and/or park at RunFestRun or CarFest South.
If you choose to camp/park at CarFest, you get a full RFR refund but if you want to enter a run you need to register in advance. We will send you details of this nearer the time.
If you choose to camp/park at RunFestRun, you will get a full refund on your CarFest tickets and you will be sent a pass to CarFest.Please contact email@example.com with your booking ID and let them know which you would prefer.
Thank you for looking to purchase CarFest merchandise online. We are only offering an online advance ordering service for CarFest South Ticket holders where the goods can be collected on site from the merchandise stand. This service will be closing Monday 23rd August 2021.
We will be offering a range of online Merchandise to buy for home delivery from the beginning of September 2021 so please keep checking back to the website.
Thank you for your understanding.
We’ve created two great festival weekends for 2021 and we’d love for you to join us and help us raise much needed funds for our charity partners. We’ll be celebrating our 10th birthday in style at both weekends with the best music, fastest cars and the brightest stars!