CARFEST

FAQs

Do you have a query about your ticket or something else at CarFest? Then please take a look through our FAQs below so we can help answer your questions.

If you have a question about your existing order or ticket purchase, please fill out the contact form here:
Submit a request – Silverstone
For anything else not answered below, email us at info@CarFest.org!

Ticket questions:

When will tickets go on sale?

Tickets for CarFest go on Early Bird Sale at 8am on Thursday 1st October 2026. This sale will be open until midnight on Sunday 4th October. Early Bird tickets are only available to fans on the CarFest database. Sign up for access here.

Remaining tickets will go on general sale on Thursday 19th November 2026 at 8am.

What ticket types are available?

All our ticket types can be found on our Ticket Types & Prices page.

Please note tickets are available in limited quantities.

What is a Teen ticket?

Introduced last year, the Teen Ticket is a ticket type for children aged 13-17 years old.

Will Family Tickets be available for 2027?

Yes, family tickets will be available. These ticket types offer fantastic value and are in limited quantity.

There are 3 types of Family tickets depending on the children’s age:

FAMILY 2 ADULTS (18+) + 2 TEEN (13-17)

FAMILY 2 ADULTS (18+) + 2 CHILDREN (6-12)

FAMILY 2 ADULTS + 1 TEEN (13-17) + 1 CHILD (6-12)

Please note that Premium Family tickets and Saturday Family tickets are not available for purchase.

How many family tickets can I buy?

To give as many families as possible the chance to benefit, family tickets are limited to one per booking.

When will I receive my CarFest tickets?

Your tickets will be available a few weeks before the event, and we'll email you as soon as they're ready. You'll need the Silverstone Tickets app to access them, and we'll send full instructions at that point.

I’ve not received my ticket confirmation email?

When booking your tickets online, you should receive a confirmation email shortly after. This email will show details of your order including date, venue, number of tickets, and booking reference. Sometimes this email can land in your junk mailbox, so please check whether it is there. If you haven’t received a confirmation email, have lost/deleted it, or you’re not sure whether your booking went through, please contact us here.

Can I get a refund, exchange or swap my tickets?

CarFest tickets are non-refundable. If you'd like to upgrade your tickets after purchase, you can request this here. You will need your booking reference number.

Can I add tickets to my order?

Yes! You will just need to purchase additional tickets via the website.

Will tickets be available at the gate?

Yes, tickets will be available at the gate subject to availability. Please make sure to check our ticket page to check ticket availability.

How do I get carer tickets?

Please visit our access page for more information about applications for Personal Assistant tickets and accessible campsites Click here

Can I resell my tickets?

Tickets must not be resold through third-party resellers. If we find a ticket has been resold, it will be cancelled, along with all other tickets in the same order, and no refund will be given. For full details, please see our. terms and conditions.

Can I split the cost of my booking?

Yes, you can spread the payment in up to six monthly payments with our Instalment Plan, with no interest fee.

Here’s how it works:

  • - 25% initial payment to secure your tickets
  • - Then: The rest is divided into up to five monthly payments
  • - Minimum order value: £400

You'll also be able to purchase tickets via Paypal Pay in three options.

Please note, if you fail to make a payment, your right to pay by instalments may be withdrawn. You will receive notifications to pay your outstanding balance. If you fail to pay your outstanding balance in full by your final instalment due date, your booking will be cancelled and you will not be entitled to a refund of any instalments already paid.

Camping Questions:

Which campsite will be in use?

Blackpit Farm is the location for the official CarFest Campsite, the same as 2026, You will need to buy a Weekend with Camping Festival ticket plus a Weekend Parking Pass (required for any vehicles accessing the campsite) for access to the campsite and facilities.

What size is my tent pitch?

We do not specify a pitch size for tent camping, we just ask that you take only the space you need. As a guideline, pitches are usually 6 metres from front to back.

Can I drive my car onto the camping field?

No, we do not allow cars onto the camping field. Only walking trailers are allowed to help you transport your belongings.

How close is the campsite car park from the campsite?

The campsite car park is just by the entrance of the campsite. Depending on where you park your car and where you pitch your tent, that could be anywhere between a one to twenty minute walk.

Can I bring my live-in vehicle?

Yes. A caravan/campervan permit gives your live in vehicle access to our caravan campsite. Permits are allocated per vehicle.

Caravan Site Permits allow the use of caravans, campervans, motorhomes, roof-tents and trailer-tents. Depending on whether you purchase a Regular or XL pitch, you will have either an 8x7 or 12x7m pitch allocated. Vehicles that don’t fit within the pitch will be refused entry, even if you have purchased two permits.

Standard ground-based tents cannot be pitched in these campsites for Health and Safety reasons.

Additional cars cannot be parked next to your live-in vehicle. A separate car parking pass is available to purchase for additional cars, but they will need to be parked in the campsite car park.

All caravan and campervan pitches have access to power, showers, toilets, drinking water, and waste disposal units. All tow vehicles will be directed to park in an adjacent field which will be easy to access. Pitches are allocated on a first-come, first-served basis.

You must display your permit clearly in the windscreen of your vehicle when accessing the site. This will be sent to you along with the tickets you have purchased.

Live in Vehicle permits are limited and subject to availability.

Can I pitch a tent next to my caravan?

No. Tents cannot be pitched in the caravan sites.

Can I put on awning?

Yes. Awnings are permitted as long as you stay within your 8x7m pitch.

Do you have glamping options available?

Yes, we do have glamping options available. These will be made available in November. If you’d like to stay with one of our glamping providers, you need to secure a 3 Day Camping ticket for each member of your party attending and purchase your glamping accommodation upgrade separately.

You need to have purchased your festival ticket before you can purchase your glamping upgrade.

Can I stay in the campsite Sunday night?

Yes. Our campsites are open Sunday night and need to be vacated on Monday morning.

Is there power to my campsite pitch?

No. Our general campsites do not have an electric hook-up for your tent. Power is available for Live in Vehicles and some glamping upgrade options.

Parking Questions:

Can I park at CarFest?

Car parking is available to all festival ticket holders, and you'll need a parking pass for each car. Passes can be bought on site, but at a higher price, so we recommend booking parking at the same time as your tickets.

Please purchase a Weekend Car Parking Pass (or Weekend with Big Early), or a Day Car Parking Pass, for each car you're bringing.

Blue Badge Parking

You will still need to purchase Blue Badge Parking and register your vehicle.

Live in Vehicle Parking

A car parking pass is not required for the car towing a caravan in our Caravan (Live in Vehicle) field. If you/members of your party are bringing additional cars to the Caravan (Live in Vehicle) campsite, in addition to the tow car, you’ll need to purchase a car parking pass for those.

Glamping Parking

If you opt to stay with one of our Glamping providers, you do not need to purchase parking as this is included in your booking. Glamping options will be released in November.

Where do I find my Parking Pass?

If booked at the same time as your tickets, your parking pass will show as part of your order. You won’t receive any form of digital ticket or physical pass, and this will not be visible in the Silverstone Ticket app.

You will receive an email from MyCarPass asking you to register your vehicle. Once you are registered via MyCarPass, the ANPR will pick this up and you don’t need to show you have booked parking any other way.

MyCarPass links will be sent out for registration closer to the event.

Car Park Security

Car parks are located within the festival site and are professionally managed, with 24-hour on-site security including regular patrols. All vehicle types are welcome, including motorbikes and live-in vehicles, although sleeping in vehicles in the car parks is not permitted.

Please note that all vehicles are left at the owner's risk, and CarFest cannot accept liability for any loss or damage while using the car parks.

Site Access

Please note that there is NO vehicular access within the main CarFest campsite. Cars must be parked in the campsite car park and all items carried in. Only the Live in Vehicle and Accessible campsites can be driven into. All cars/tow vehicles in Live in Vehicle sites need to be unhitched and parked in designated parking areas. They cannot be left within the allocated pitch.

Electric Charging

Electric Car Charging is not yet confirmed for our 2027 event.

Can I bring my bike to CarFest?

Bicycles are not permitted within the festival grounds.

General Questions

Where is CarFest Festival held?

The festival takes place at the iconic Silverstone Circuit, located on the Northamptonshire-Buckinghamshire border.

When will you be announcing line-up/content for CarFest 2027?

We will be announcing our music line up throughout the year.

Make sure you sign up to our newsletter to be first to hear about all of the latest announcements.

Is When Nature Calls back?

Yes! When Nature Calls is returning to the arena with their Loo Lounge! Expect luxury loos cleaned after every use, premium hand-wash from Molton Brown and a pamper station with GHD and Dyson hair tools. Book now!

How much goes to charity?

10% of the price of each ticket, as well as all fundraising initiatives on-site and 100% of our profit is donated to our charity partners.

Since CarFest started in 2012, we have raised over £28 million for UK partner charities.

Our 2027 charity partners are yet to be announced so keep an eye on our Charity Page and sign up to our newsletter to be the first to hear more.

What is your festival policy?

You can read our festival policy here:

Is the event suitable for young children?

CarFest is a family-friendly festival, and we love seeing young fans enjoy it, with plenty of little ones experiencing their first live music from their parents' shoulders. To help make it a great day for everyone, here are a few things worth bearing in mind.

The Track Show may feature Formula 1 and other very loud cars. If you plan to watch from close by, we recommend ear protection for children. We'd also suggest keeping young children at a comfortable distance from the Main Stage speakers.

Music runs until 10pm or 11pm each evening, so it's worth considering whether a late finish will suit your little ones.

There's plenty to keep children entertained throughout the day, including KidsFest.

Is CarFest accessible for people with mobility impairment?

Yes. CarFest is accessible for people with a mobility impairment. For full details on disabled access and Personal Assistant tickets please visit our Accessibility page.

Are dogs/pets allowed at CarFest?

No. Due to safety and hygiene reasons dogs/pets are not allowed on site. Only Assistance Dogs are allowed at CarFest. No assistance dog will be allowed on site if not previously approved by our accessibility team and without the relevant ticket. Visit Accessibility Page to learn more.

Are we allowed to bring picnics, blankets and chairs?

We allow picnics, soft drinks, blankets and folding chairs to be brought in and set up beyond the area marked out ‘standing only’ in the music arena. Please note thatour policy is one chair per person, and these chairs must be foldable. We do not allow gazebos, laysacs, windbreakers or tents. Structures like these block the view of the stage for other CarFesters, so please be considerate of others when setting up your area for the evening and don’t take up too much space!

Please also be considerate when you set up at the other stages during the day, our entertainment is for everyone to enjoy, and any set ups left at these stages will need to be removed to allow all our CarFesters to experience.

Smoking Policy

Smoking and vaping is not allowed in any of the marquees or structures. Smoking will also not be allowed around any cars. Visitors who wish to smoke or vape are asked to respect others by refraining from smoking in busy areas, around children, or around food.

Disposable vapes are not allowed.

When do the Festival Doors open?

If you are a day visitor

Day visitor car park usually opens for ‘Day’ and ‘Weekend Without Camping’ visitors at 9am each day. Please do not arrive before this time as there is no space for cars to queue. The show opens at 10am. The event usually finishes between 10:00pm-11pm. Exact timings will be confirmed and shared closer to the event.

If you are a Big Early visitor

The Big Early campsite doors usually open from 4pm to 8pm on the Thursday. Please note that we will be unable to accommodate late arrivals and please do not arrive before 4pm as we might not be ready and we cannot block the local roads. Exact timings will be confirmed and shared closer to the event.

If you are a camping visitor

Camping doors will open at 8am on Friday, with the Festival opening at 10am, exact timings will be confirmed and shared closer to the event.

Can I leave and come back to the event?

Camping guests will receive a wristband with a scannable element included which will be your Ticket to access the Festival site. The camping wristband / Tickets must be scanned out and scanned again on re-entry.

Will there be trolley hire?

Yes, there will be trolley hire available. More details will follow here:

Can we bring four-wheeled trolleys?

Yes, four-wheeled trolleys are allowed at CarFest.

Please label your trolley with a contact name and phone number in case we need to move it for safety or security reasons, please do not leave it unattended for long periods and please keep the walkways clear throughout the Event.

Can we wear fancy dress?

Fancy dress is encouraged, particularly for the Festival Dash – more on this soon! Please just ensure this is appropriate for the family-friendly nature of the event, and it is nothing that can cause offense or concern. Fancy dress deemed inappropriate will be denied entry.

Do we need to scan our Tickets in the app?

Yes, you'll need to scan your ticket in the Silverstone Tickets app each time you enter. If you plan to leave and come back on the same day, please remember to scan out as well. If you are Camping in the Official Campsites, your Ticket will be exchanged for a wristband.

Please make sure your phone is charged before you arrive, although charging points will be available on site if needed. Once you've opened your tickets at home, you won't need signal to use them on the day, and free public Wi-Fi is also available if needed.

Can I volunteer at CarFest?

Yes you can volunteer at CarFest 2027, more information to follow.

How can I watch CarFest Festival 2027 online?

Can’t make it in person? Catch the highlights!

Follow us across social media for live updates and exclusive moments.

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CARFEST IS PROUD TO BE SUPPORTING UK CHILDREN’S CHARITIES

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