If you have any ticket related enquiries about CarFest, queries not directly answered here, please feel free to email us at tickets@carfest.org.
Any other queries please email info@carfest.org.
All our ticket types can be found on our Ticket Types & Prices page. Please note tickets are available in limited quantities: Click here
Additional TicketPlan Cancellation Protection is available at the time of booking from SEE Tickets. CarFest tickets are non-refundable, however this may protect you against cancellation resulting from accidents and unexpected illnesses. Full details are included in the TicketPlan terms and conditions. *Please check these carefully to ensure you have the cover you require. Please note - TicketPlan is an external ticket protection provider and CarFest or Brand Events takes no responsibility for this service. All claims must be handled with them directly: https://www.ticketplangroup.com/
If you need to make amendments to your booking you can use the order tracker here: https://carfest.seetickets.com/customerservice . You will need to enter your SEE Tickets order reference number and then either the postcode or telephone number used when booking. If you don’t have these details then please use the ‘Forgotten your details?’ option and enter the email address used when booking.
We offer upgrades to customers, when there is availability. We only offer the ability for customers to upgrade specific ticket types so please take a careful look through the list below:
You can request this u+pgrade directly with our ticket provider See Tickets here and us the contact form on their website.
You will need to enter your See Tickets order reference number and then either the postcode or telephone used when booking. If you don’t have these details then please use the ‘Forgotten your details?’ option and enter the email address used when booking.
Please note that upgrades are only subject to availability.
You can add general tickets, children’s tickets and permits to an existing booking where there is ticket availability.
Please click the ‘Book Tickets’ button on our website then click on the ‘Add to your order’ option on the booking page
You will then need to enter your Booking Reference Number and Email Address. Depending on what you’ve booked, a selection of ticket options will appear that you can add to your order. If the option you’re looking for isn’t coming up, it’s because you don’t have the correct ticket combination to purchase it, the ticket type is unavailable at this time or the ticket type is sold out.
Any issues, please contact our team: info@carfest.org
We will be announcing some of our music line-up on Chris Evans’ show on Virgin Radio on 11th November, but keep an eye out for some surprise announcements!
Please sign up to our newsletter and check socials and the website for any updates and announcements: https://carfest.org/newsletter/
We will align our policies with government guidelines when the festivals come around. We will communicate with all bookers close to the festival on what they are expected to provide.
CarFest 2021 raised £2.75 million for BBC Children in Need, Comic Relief, Ellen Macarthur Cancer Trust, My Black Dog, Rainbow Trust, Starlight Children’s Foundation, Teenage Cancer Trust and local hospices.
Since CarFest started in 2012, we’ve raised a total of £19 million for our UK partner charities. Amazing!
In 2022, all profits from CarFest, including a guaranteed 20% of the face value price of each ticket, will be donated to our UK partner charities.
For full details of our 2022 charity partners,
Many young children have enjoyed CarFest - some of them enjoying live music for the first time on the shoulders of their parents, which is a great sight to behold. However, there are some precautions you may wish to take to ensure that it is an enjoyable experience for you all.
The Track Show may feature Formula 1 and other cars which are very loud. If you would like to watch these from close quarters, we would recommend bringing and using ear protection on children for their own comfort. Likewise, it is not recommended that young children get too close to the sound systems for the Main Stage.
It is also worth noting that the music on each evening will go on until 10pm or 11pm. We rely on your judgement to determine whether your child will find this enjoyable or not.
Car parking is available to all festival ticket holders. Car Parks are located within the festival site and are professionally managed. There is also 24-hour security on-site, which includes regular patrols of the parking areas. All types of vehicles are permitted in the car parks, including motorbikes and live-in vehicles, although it is not permitted to sleep in live-in vehicles in the parking areas.
Please note that there is NO vehicular access within the main CarFest campsite; cars must be parked in the campsite car park and all items carried in. Only the Caravan/Campervan and Accessible campsites can be driven into. All cars/tow vehicles in Caravan/Campervan sites can be unhitched and parked in designated parking areas. They cannot be left within the allocated pitch.
Parking passes are free with your CarFest order. Please note Day Visitors are not required to hold a parking pass.
There are no specific cycle-parking facilities, although there will be fencing to which you may secure your bike. We are unable to take responsibility for bicycles secured in this way. Please note, bicycles are not permitted on the festival ground.
Yes, CarFest is accessible for those with a disability! For full details on disabled access and Personal Assistant tickets please visit our Accessibility Page.
There are ATM machines at CarFest, please refer to the festival map whilst on site.
We allow picnics, soft drinks, blankets and folding chairs to be brought in and set up beyond the marked out ‘standing only’ area of the music arena. Please note, our policy is one chair per person and these chairs must be foldable. We do not allow gazebos, laysacs, windbreakers or tents. Structures like these block the view of the stage for other CarFesters, so please be considerate of others when setting up your area for the evening and don’t take up too much space!
No, due to safety and hygiene reasons dogs/pets are not allowed on site. Only Assistance Dogs are allowed at CarFest. Proof of personal assistance must be brought/provided upon entry.
To apply to be a volunteer for 2022 please email info@carfest.org . Please email us your name, contact email and what event you’d like to volunteer for.
CarFest encourages applications from deaf and disabled people. Assistance will be offered to those who wish to apply.
Please note, you must be over 18 years of age to apply.
Smoking is not allowed in any of the marquees or structures. Smoking will also not be allowed around any cars. Visitors who wish to smoke are asked to respect others by refraining from smoking in busy areas, around children or around food.
For more details on camping at CarFest, please visit our Camping page
We’ve created two great festival weekends for 2022 and we’d love for you to join us and help us raise much needed funds for our charity partners. To be the first to hear about updates and announcement, make sure to sign up to our newsletter: